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Within 10 days of receipt of your shipment, you
may request to return any of the following items
for a full refund:
-Any item that has been unopened.
-Any item received with missing parts or
components
-Any item that is defective or damaged
-Any other item in new condition with original
packaging and accessories
-Freight must be prepaid to return destination;
we will not accept COD shipments.
A
Return Authorization (RA) is required for any
return. To request a Return Authorization,
e-mail Returns@Rack-Dawg.com.
Please state the reason you wish to return the
product and be sure to include your order
number, name and date of purchase.
All
return items must be securely packed and shipped
to the address indicated below.
Include a printed copy of the RA that you
received.
Products that show clear evidence of use will
not be accepted for refund.
Rack-Dawg.com.
949
GA Hwy. 85
Fayetteville, GA 30215
Refunds
We
will notify you via e-mail of your refund once
we have received and processed the returned
item. You can expect a refund within 7 business
days of our receipt of the product in question.
Refunds will be in the same form previously
accepted for payment.
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